On HSBC fighting ferociously against online banking convenience

Hobbes, I guess by now you must know I try to keep my paws away from the planned incompetence and limitations of nowadays branch banking.
In a number of occasions I have denounced how by planned sheer incompetence banks are pushing us towards online and telephone banking while making online and telephone more and more difficult [...]

On how not to run a bank, don’t trust HSBC online banking to work every day

Hobbes, I think I have already mention it before, but it beggars believe the sub-standard online service that HSBC offers.
I cannot handle banking staff at any branch of any bank (someone told once that Barclays trains their staff not to make decisions, not to think, I cannot say it is true, but surely is very [...]

On paying HSBC back for their annoying phone practices

7 times has HSBC called me so far this month (the usual suspect, 08007838422).
Tired of receiving their pointless phonecalls I decided to talk to them last time. 
Last Thursday I picked up and the fellow on the phone asked me if I were calvin and if he could ask me some security questions. My answer? I told [...]

On annoying banking practices, HSBC pointless phone calls (II)

Hobbes,
And here they are go again, 4 phonecalls from HSBC’s 08007838422 this week.What do they want? No clue. Bad banking. Baaaad banking.
.calvin

On annoying banking practices, HSBC pointless phone calls

Hobbes,
In the last 3 days I have received 4 calls to my mobile from the number 08007838422. Vodafone charges me every time I call back, but when I do an answer machine tells me the following:

You were called by HSBC bank. No further action is required from yourself and there is no [...]

On HSBC fighting card fraud with the wrong tools (III)

Hobbes, I just received a reply letter from HSBC in regards of my complaint. They keep saying that declining to accept my online purchases was the right thing to do because
They received confidential information that [my] Credit Card could be compromised for fraudulent purposes.
And they failed to notify me until I try to use my [...]

On HSBC fighting card fraud with the wrong tools (II)

Following up on yesterday’s post I found this Dilbert comic by Scott Adams that I think summarises my point. Doesn’t it?

On HSBC fighting card fraud with the wrong tools

Hobbes,
I am growing more and more concerned about the tricks that the banking industry dares to use these days. Fair enough, they have to make a living, but as the subprime shambles has proofed to everyone, they have crossed the line, and there they sit, happily grazing as if laws and rules didn’t apply [...]